Terms and Conditions

Your Account
 
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. ritukankaria.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
 
Site access
 
You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. By visiting and/ or using www.ritukankaria.com we grant you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This site or any segment of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Ritu Kankaria. You may not use any proprietary information (including images, text, page layout, or form) of Ritu Kankaria without express written consent. You may not use any Ritu Kankaria logo or other proprietary graphic as part of the link without express written permission.
 
Electronic Communication
 
When you visit www.ritukankaria.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
 
Sizing
 
The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you. The garment length mentioned are approximate. Variation of around 1" in length may happen on wearing it, depending on the body structure of the person.
 
Product Properties, Colours & Wash care
 
All of Ritu Kankaria's products are handcrafted using the finest materials. The subtle variations in color, texture and finish are intrinsic to hand made products. Our products involve crafts-based traditions of hand spinning, dying, weaving, wood block printing and embroidery. An irregular weave or print is not a defect - handloom by definition means uncertainty when it comes to uniformity. All garments/accessories are to be drycleaned by a certified professional drycleaner only. Certain colours tend to bleed by nature, hence we cannot provide guarantee on all colours and zari because of its metallic nature.
 
Any garment that has lining, will have the same mentioned in its description. If lining details are not mentioned, then it means that garment does not have lining; as all garments do not require lining. The same is true for zippers as well.
 
We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor display of any color will be accurate.
 
Privacy Policy
 
Ritu Kankaria collects your basic information to service your requests. This basic information is gathered when you purchase products. Information gathered from you includes your name, mailing address, e-mail and phone number. Only when you place an order, your card information is requested and is submitted via the highest level of encryption to make sure of the greatest amount of safety and security.
 
We at Ritu Kankaria respect that you do not want your personal information shared with other companies. The information you provide shall, therefore, be only used to process your order, customer support & internal record keeping. Ritu Kankaria does not share, sell or rent customer information to any other company.
 
When you browse our website, we also use "cookies" or bits of tracking data to gather information about your preferences. This includes your internet service provider's address and your clicks and activity on our website. We do not trace this information to individual customers and will never use cookies to save confidential information such as passwords or credit/debit card information. 
If you choose to, you can opt out of cookie data collection. There are different ways to do so, you can choose the one best suited to you. 
 
Duties & taxes
 
All of Ritu Kankaria's orders are shipped internationally from our office in Hyderabad, India to your provided shipping address. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. Ritu Kankaria takes no responsibility for non delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address and will not provide any refunds in such cases.
 
Disclaimer & Limitation of Liability
 
This site is provided by ritukankaria.com on an as is and as available basis. ritukankaria.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.
 
To the full extent permissible by applicable law, ritukankaria.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. ritukankaria.com does not warrant that this site, its servers, or e-mail sent from ritukankaria.com are free of viruses or other harmful components. ritukankaria.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
 
Indemnification
 
You agree to defend, indemnify and hold Ritu Kankaria and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys fees, arising from or related to your use of the site.
 
Applicable Law
 
By visiting www.ritukankaria.com you agree that the laws of India, under the Hyderabad jurisdiction, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Ritu Kankaria or its affiliates.
 
Ritu Kankaria reserves the right to amend these terms and conditions and policies from time to time.
 
By Visiting or Shopping from www.ritukankaria.com you accept the Terms and Conditions and Policies listed by Ritu Kankaria.